Refund Policy

At Divine Hair Skin & Laser, we are committed to providing you with the highest quality services and ensuring your satisfaction. Please take a moment to review our refund policy:

1. Services

• Once a service is rendered, it is considered final and non-refundable.
• If you are dissatisfied with a service, we encourage you to contact our team immediately so we can address your concerns and offer corrective solutions where appropriate.

2. Packages and Treatment Plans

• Prepaid packages and treatment plans are non-refundable once purchased.
• In special cases, partial refunds may be considered at the sole discretion of Divine Hair Skin & Laser for unused sessions, subject to a deduction for services already provided and administrative charges.

3. Product Purchases

• Products purchased from our clinic can be returned or exchanged within 7 days, provided they are unopened, unused, and in their original packaging.
• Opened or used products cannot be returned or refunded for hygiene and safety reasons.

4. Cancellations and No-Shows

• Appointment cancellations must be made at least 24 hours in advance.
• No-shows or last-minute cancellations may result in a charge or forfeiture of one session from your prepaid package.

5. Refund Processing

• If a refund is approved, it will be processed to the original method of payment within 7-10 business days.
• Any bank or transaction fees incurred during the refund process are the responsibility of the client.

6. Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact us:

Divine Hair Skin & Laser

+91 7011116207‬‬

admin@divinehairskin.in

We value your trust in Divine Hair Skin & Laser and are here to ensure that your experience with us remains exceptional!